Product Manager - Data Analytics

Canada - Remote

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Job's description

About Sama:

Sama is the leading training data provider for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We help these organizations get their machine learning models to production more quickly by providing accurate annotation and validation for their datasets.

80% of AI project time is spent on aggregating, cleaning, and labeling data for machine learning models Sama drives the very important task of data annotation from companies building state-of-the-art AI. 

Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards. 

Sama has a social mission driven by the belief that “talent is equally distributed but opportunity is not.” As a certified B corp, Sama supports an ethical supply chain, and our impact was validated by MIT with a randomized control study. 

Sama has provided worker training programs to increase economic opportunity for more than 13,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 59,000 workers and their dependents.

About the job:

The Sama Product Team is building data annotation tools at the intersection of humans and AI/ML technology, enabling our teams to deliver secure, high-quality training data and validation for the technology teams driving humanity forward.  We're looking for an enthusiastic, idealistic Product Manager who loves to create data analytics products that have a direct business impact! You’ll be working collaboratively with our data engineering team (based in Costa Rica) to extract key data insights from our data annotation platform to empower a range of stakeholders.

You’ll work closely with our global team of business analysts, project managers, customer success managers and finance to understand our data annotation business processes and the operational insights they need to drive our business forward. You’ll empower the rest of the product management team by exposing product features adoption and impact insights. 

We're playing in a huge AI space with lots of technical complexities. We’d like a candidate that will blend impeccable attention to detail with an intuitive sense for product.  If you believe in the power of a new data insight, love to integrate complex systems, can listen to users, summarize their needs in user stories, and can align stakeholders from diverse parts of the business, we need your help to re-imagine work!

Key Responsibilities:

  • Develop product requirements for future data analytics capabilities (both internal and external)
  • Manage expectations at all levels including senior leadership
  • Own the roadmap for development with your engineering counterparts including producing ROI tradeoffs
  • Own core KPIs for Samasource
  • Manage relationships with internal teams for early adoption, testing and production
  • Develop metrics and tracking framework to measure feature adoption and impact
  • Maintain relevant technical product documentation
  • Advocate Sama technology externally
  • Develop dashboard templates and data visualization best practices for a range of stakeholders
  • Collaborate with our Global Service Delivery team on business operations processes, data integration and reporting needs
  • Collaborate with our in house Machine Learning team on model performance metrics
  • Collaborate with VP of Product on cross functional strategic initiatives

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science or technical skills learned on the job
  • 3+ years of product management or similar experience, 7+ years for Sr. PM 
  • Basic working knowledge of SQL
  • Previous experience with a data analytics or data visualization product
  • Ability to synthesize qualitative and quantitative data into clear insights
  • Willingness for occasional travel to delivery centers to facilitate workshops and work directly with delivery center agents and leadership

Preferred Qualifications:

  • Previous experience working on Looker or other BI tools
  • Familiarity with data warehousing and ETL technology
  • MBA
  • Prior experience working in a startup environment
  • Be self driven
  • Great sense of humor
  • History of working effectively with remote teams across time zones
  • Strong interest and history of doing work that makes a difference

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust & Transparency - Customer First - Humanity.

Our Benefits:

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, sabbaticals, a monthly fitness stipend, and professional development opportunities.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.

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